Privacy policy

What is the purpose of our Privacy Policy?

Eunomart, which manages the www.eunomart.com website, attaches great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of reliability and trust.

As such, our Privacy Policy precisely reflects our desire to ensure that, within Eunomart, the rules applicable to the protection of personal data and, more specifically, those of the General Data Protection Regulation (“GDPR”) are respected.

In particular, our Privacy Policy aims to inform you about how and why we process your personal data as part of the services we provide to you.

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Who is our Privacy Policy for?

Our Privacy Policy applies to you, regardless of where you live, as long as you are at least 15 years old, whether you are a customer, a candidate for a position with Eunomart, or a visitor to www.eunomart.com.

If you are under the legal age detailed above, you are not authorized to use our services without the prior and explicit consent of one of your parents or the holder of parental authority, which must be sent to us by e-mail at dataprotection@eunomart.com.

If you believe that we are holding personal data about your children without your consent, please contact us at the dedicated address detailed above.

Why do we process your personal data and on what basis?

We process your personal data mainly for the following purposes:

to browse our website and our Blog, to benefit from our services (advice on implementing LCB-FT obligations) and to enable us to respond to your requests, in particular via our customer service (e.g. requests for information, contact form, complaints, etc.), on the basis of our general terms of use and our legitimate interest in providing you with the best possible service.
to record the conversations we have with you during our sales prospecting calls, on the basis of your prior consent.
to keep you informed of our latest offers and events by e-mail, based on our legitimate interest in building customer loyalty and prospecting potential new customers.
to follow us and comment on our publications on social networks, based on our legitimate interest in having a dedicated page on social networks.
benefit from our online advertising campaigns on the basis of our legitimate interest in promoting our service.
use our chatbot on the basis of our legitimate interest in exchanging easily with you.
receive our newsletter, which informs you about news concerning our services, on the basis of your consent.
apply for a position with Eunomart on the basis of discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
operate the videos on our site on the basis of our legitimate interest in offering you content in video format.
make appointments with our teams on the basis of our legitimate interest in offering you a means of making an appointment with us easily.

How did we obtain your personal data?

Your data is collected directly from you when you are a customer of our services or a “simple” visitor to our website www.eunomart.com, and we undertake to process your data only for the purposes described above.

Your personal data may also be processed indirectly in the context of trade fairs or social networks (e.g. Linkedin).

However, when you voluntarily publish content on the pages we publish on social networks, you acknowledge that you are entirely responsible for any personal information you may transmit, whatever the nature and origin of the information provided.

What personal data do we process and for how long?

We have summarized the categories of personal data and their respective retention periods below:

Professional identification data (e.g. surname, first name, position, company, etc.) and contact details (e.g. e-mail address and business telephone number, etc.) retained for the duration of the service provided, plus the statutory limitation periods, which are generally 5 years.
When there is confusion between the name of your organization and your personal name (e.g.: auto-entrepreneur, VSE, etc.), economic and financial data (e.g.: bank account number, verification code, etc.) retained for the duration necessary for the transaction and the management of invoicing and payments, plus the statutory limitation periods, which are generally 5 to 10 years.
E-mail address for our commercial prospecting campaigns by e-mail, kept for a maximum of 3 years from the last contact we had with you.
Telephone number for our commercial prospecting campaigns by telephone, kept for a maximum of 3 years from the last contact we had with you.
Email address to receive our newsletter, kept until the end of your newsletter subscription.
Data provided in the CV and cover letter, kept for the duration of the recruitment process, and for 2 years from the date of your application.
Statistical data relating to the viewing of our videos, which are anonymized and kept indefinitely.
Connection data (e.g. logs, IP address, etc.), which is kept for 1 year.
Cookies, which are generally kept for a maximum of 13 months.

Once the applicable retention periods have expired, the deletion of your personal data is irreversible and we will no longer be able to communicate it to you after this period. At most, we can only keep anonymous data for statistical purposes.

Please also note that in the event of litigation, we are obliged to retain all personal data concerning you for the duration of the case, even after the expiry of the retention periods described above.

What rights do you have to control the use of your personal data?

Applicable data protection regulations grant you specific rights that you can exercise, at any time and free of charge, to control how we use your data.

The right to access and copy your personal data, provided this request does not conflict with business secrecy, confidentiality or the confidentiality of correspondence.
The right to rectify any personal data that may be erroneous, obsolete or incomplete.

The right to object to the processing of your personal data for commercial prospecting purposes.

The right to request the deletion (“right to be forgotten”) of personal data that is not essential to the proper functioning of our services.

The right to restrict the use of your personal data in the event of a dispute as to the legitimacy of processing.

The right to data portability, which enables you to retrieve part of your personal data so that it can be easily stored or transmitted from one information system to another.

The right to give instructions on what to do with your data in the event of your death, either through yourself, a trusted third party or a beneficiary.

For a request to be taken into account, it must be sent directly by you to dataprotection@eunomart.com. Any request not made in this way cannot be processed.

Requests cannot come from anyone other than you. We may therefore ask you to provide proof of identity if there is any doubt about the identity of the person making the request.

We will respond to your request as quickly as possible, subject to a maximum of three months from receipt if the request is technically complex or if we receive many requests at the same time.

Please note that we can always refuse to respond to any excessive or unfounded request, particularly in view of its repetitive nature.

Who can access your personal data?

Your personal data is processed by our teams and by our technical service providers for the sole purpose of operating our service.

We would like to point out that we check all our technical service providers before recruiting them, to ensure that they scrupulously comply with the rules applicable to the protection of personal data.

WE GUARANTEE THAT WE WILL NEVER TRANSFER OR SELL YOUR DATA TO THIRD PARTIES OR BUSINESS PARTNERS.

Can your personal data be transferred outside the European Union?

Personal data processed by our website is hosted on servers located outside the European Union. In order to protect your personal data, we scrupulously ensure that our host implements the appropriate guarantees required to ensure the confidentiality and protection of your data.

We may also use technical tools located outside the European Union. If this is the case, we guarantee that they strictly comply with the applicable transfer rules in order to guarantee confidentiality and adequate protection of your personal data.

How do we protect your personal data?

We implement all the technical and organizational means required to guarantee the security of your personal data on a day-to-day basis and, in particular, to combat any risk of destruction, loss, alteration or disclosure.

Do we use cookies when you browse our website?

WE GUARANTEE THAT WE DO NOT USE ANY ADVERTISING OR STATISTICAL COOKIES IN THE OPERATION OF OUR WEBSITE.

We only use the technical cookies necessary for the proper functioning of our website, which we recommend not to remove and which do not require a cookie banner.

However, if you wish to prevent the use of cookies, you can use your browser settings by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

Who can you contact to obtain more information about the use of your personal data ?

Pour garantir au mieux la protection et l'intégrité de vos données, nous avons officiellement nommé un Délégué à la protection des données (“DPO”) indépendant auprès notre autorité de contrôle.

Vous pouvez à tout moment et gratuitement contacter notre DPO à l'adresse dataprotection@eunomart.com afin d'obtenir plus d'informations ou de détails sur la manière dont nous traitons vos données.

How can you contact the CNIL ?

You can contact the “Commission nationale de l'informatique et des libertés” or “CNIL” at any time using the following details: CNIL Complaints Department, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

Can the Privacy Policy be modified ?

We may modify our Privacy Policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future.

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